Ju 31 Privacy Policy — Your Information, Your Control

Ju 31 collects certain personal information to provide you with the best possible service. The purpose is to manage your account, process payments, and meet legal obligations. We never collect unnecessary information without your consent.

Conversations with our customer support team may also be recorded. This helps us maintain service quality and resolve disputes when needed. All records are stored under strict security.

Ju 31 uses collected data solely for specific, legitimate purposes. We never use your data in ways not described in this policy. Below is a clear breakdown of exactly how your data is used.

• Account Management: For registration, login verification, and account security.
• Payment Processing: To process deposits, send withdrawals, and maintain transaction records.
• KYC Verification: To verify age and identity, and to prevent money laundering.
• Customer Support: To respond to your complaints or questions promptly and accurately.
• Service Improvement: To analyze user experience and improve the platform.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Relevant Offers: To send you relevant bonuses and promotions based on your preferences (only where permitted).
• Legal Obligations: To meet regulatory requirements and maintain legally required records.

Ju 31 never sells your personal data to third parties. However, limited data may be shared with trusted partners as necessary to operate our services.

• Payment processors: Payment gateways including bKash, Nagad, and Rocket receive only the data needed to process transactions. They are also bound by strict data protection policies.
• KYC Provider: Data is shared with accredited third-party verification agencies for identity verification purposes.
• IT service providers: Selected providers supporting server hosting and technical infrastructure have limited access to data.
• Legal Authorities: Information is disclosed when required by court order, regulatory authority, or fraud investigation.

All third parties we share data with are bound by data processing agreements and are strictly prohibited from using your information beyond the specified purpose.

Ju 31 uses cookies and similar technologies on its website to improve your browsing experience. Cookies are small text files stored in your browser.

• Essential Cookies: These are essential for keeping your login session active and maintaining site security — the site cannot function properly without them.
• Functional Cookies: Used to remember your language preferences and account settings.
• Analytics cookies: Collects anonymized data to understand site traffic and user behavior.
• Performance Cookies: Helps improve page loading speed and overall site performance.

You can block or delete cookies through your browser settings. However, disabling essential cookies may cause certain site features to stop working properly. A cookie consent banner is shown on your first visit — you can set your preferences there.

Ju 31 retains your data only for as long as necessary. All data is kept while your account is active. After account closure, certain data may be retained for a defined period to meet legal obligations.

Once the retention period expires, data is automatically and permanently deleted or anonymized so that no individual can be identified.

Ju 31 believes you have full rights over your own data. A complete overview of those rights is provided below.

Ju 31 is an adult platform. Anyone under 18 is not permitted to use our services. We do not knowingly collect information from minors.

We use a KYC process to verify age at registration. If there is any doubt about a user's age, additional verification is requested. Age is confirmed via national ID card or passport.

Ju 31's servers and data storage facilities may be located in various countries. When your data is transferred internationally, the same standard of protection is maintained.

• All international data transfers are completed using industry-standard encryption.
• Recipient countries adhere to international data protection standards.
• Data processing agreements are in place with all third-party server partners.
• Data belonging to European users is handled in compliance with GDPR.

Contact us if you'd like to know more about where your data is stored. We're committed to transparency and happy to answer any questions.

Ju 31 uses multiple layers of security to protect your personal information. Our security team monitors systems on a regular basis and responds quickly to any threats.

• SSL/TLS Encryption: 256-bit encryption is used on all data transmissions.
• Two-factor authentication (2FA): Adds an extra layer of security when accessing your account.
• Regular security audits: Regular penetration testing is conducted by independent security experts.
• Firewall protection: An advanced firewall system blocks unauthorized access to our servers.
• Suspicious Activity Detection: An AI-powered system detects unusual login activity or transactions.
• Staff Training: All our staff receive regular training on data protection.

Ju 31 may update this Privacy Policy from time to time. Users will be notified based on the nature and significance of the changes.

• For significant changes, a notification will be sent to your registered email address.
• Minor changes will be communicated via a notice on the site.
• Updated policies take effect 7 days after they are published.
• If you do not agree to the updated policy, please stop using the platform and request account closure.

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us through the channels below.