Legal Document

Ju 31 Terms and Conditions — In Plain English

Please read these Terms and Conditions carefully before using our platform. By registering or using ju 31's services, you confirm that you have read and accepted these terms.

Last Updated: January 1, 2026

Key Highlights

Key Terms at a Glance

Before reading the full details, start with this quick summary — each item is covered in full below.

Account Eligibility

To register with ju 31, you must be at least 18 years of age. Each individual may only open one account, and registration with accurate information is mandatory.

Payments & Withdrawals

All local payment methods are supported, including bKash, Nagad, and Rocket. Deposits are instant, and withdrawals are typically processed within 24 hours. Withdrawals can only be made from verified accounts.

Bonuses & Offers

All bonus offers come with specific wagering requirements. Bonuses that are not used within the allotted time after being credited will be forfeited. Each bonus can only be used once.

Security & Privacy

Your personal data is never sold to third parties. Your account is fully protected with SSL encryption and two-factor authentication.

Prohibited Activities

Creating multiple accounts, abusing bonuses, or engaging in fraud or manipulation will result in permanent account closure and possible forfeiture of your balance.

Responsible Betting

Ju 31 is committed to responsible betting. Deposit limits, self-exclusion, and cooling-off periods can be activated at any time, completely free of charge.


These Terms and Conditions constitute a legal agreement between ju 31 and its users. Please read the entire document carefully before using the platform. If you have any questions, contact our support team.

1

General Terms and Conditions

Ju 31 is an online betting platform operating in compliance with Bangladesh and international law. These Terms and Conditions ("Terms") apply to all users of the ju 31 platform, including the website, mobile app, and related services.

By accessing our platform, opening an account, or using any of our services, you are deemed to have agreed to these Terms and Conditions, our Privacy Policy, and our Responsible Betting Policy.

These Terms and Conditions are available in both Bengali and English. In the event of any discrepancy, the English version shall prevail. ju 31 reserves the right to amend these terms at any time without prior notice. Continued use of the platform after changes are published will be considered acceptance of the updated terms.

  • These Terms apply to all users aged 18 and above.
  • The platform may not be accessed from countries where online betting is prohibited.
  • Ju 31's services are for personal use only; commercial use is strictly prohibited.
  • Ju 31 reserves the right to refuse any account registration or bet.
2

Account Rules

The following conditions must be met to register at ju 31. Providing false information may result in account closure at any time and forfeiture of your balance.

Condition Description
Minimum Age Must be 18 years of age or older. A national ID card or passport may be required for age verification.
Single Account Each person may register only one account. If multiple accounts are found, all of them will be closed.
Accurate Information Your name, date of birth, address, and contact details must be accurate and kept up to date.
KYC Verification Identity verification (KYC) must be completed before any withdrawal can be processed.
Password Security Users are responsible for keeping their account password confidential. Sharing it with anyone is strictly prohibited.

If suspicious activity is detected on an account, ju 31 may immediately suspend the account and request additional verification. If the required documents are not submitted within 72 hours, the account may be permanently closed.

Betting on behalf of or in another person's name is strictly prohibited. Accounts may not be operated on behalf of any corporation, trust, or other entity.

3

Betting Terms

The following rules and terms apply when placing bets on ju 31. Each bet constitutes a binding agreement and cannot be changed or cancelled once confirmed.

  • Bet Confirmation: Once a bet is submitted and a confirmation appears on screen, it is considered final.
  • Odds changes: If the odds change before the bet is confirmed, the updated odds will apply. In that case, the user has the option to cancel the bet.
  • Event Cancellation: If an event is cancelled, the stake for the related bet will be refunded.
  • Minimum Bet: The minimum bet amount is ৳100.
  • Maximum bet: Maximum bet limits may vary depending on the event and market.
  • Combo Bet: Multiple events can be combined in a single bet. If any one selection loses, the entire combo bet is lost.
  • Live Betting: ju 31 is not liable for bets affected by a disconnection during live match betting.
  • Incorrect odds: If incorrect odds are displayed due to a technical error, ju 31 reserves the right to void the affected bet.

Ju 31 reserves the right to investigate any unusual betting patterns and, where necessary, place payments on hold. Any bet found to be associated with manipulation or match-fixing will be declared void.

4

Payment & Financial Policy

Ju 31 supports all major payment methods in Bangladesh. All financial transactions are processed through secure channels, and payment information is never stored on our servers.

The same payment method must be used for both deposits and withdrawals. For example, if you deposit via bKash, your withdrawal must also be made through bKash.

  • Minimum deposit: ৳500
  • Maximum Daily Deposit: Determined by account tier.
  • Minimum withdrawal: ৳1,000
  • Withdrawal processing time: Typically 12–24 hours, up to a maximum of 72 hours.
  • Withdrawal Fee: Currently no charges apply, though this may change in the future.
  • Currency: All transactions are conducted in Bangladesh Taka (BDT).

KYC verification must be completed before making a withdrawal. Withdrawals may be restricted if there is insufficient betting activity on the account. ju 31 reserves the right to report any suspicious financial activity to the relevant legal authorities.

Depositing or withdrawing using a third-party bank account or payment method is strictly prohibited. If detected, the account will be suspended immediately.

5

Bonus & Promotion Terms

Ju 31 offers a variety of bonuses and promotional offers. Each offer has its own terms and conditions, detailed on the offer page. General bonus terms are outlined below.

  • Wagering requirement: Bonus funds must be wagered a specified number of times before withdrawal (typically 10–30x the bonus amount).
  • Bonus Validity: Every bonus has a set expiry date. Any unused bonus will be automatically cancelled once it expires.
  • Bonus abuse: Creating multiple accounts to claim bonuses or strategically exploiting bonus offers will result in cancellation.
  • Welcome Bonus: Each user is entitled to the welcome bonus once only.
  • Reload Bonus: Applicable on deposits of a specified amount on designated days. May be received multiple times.
  • Cashback: Cashback is credited directly to your account based on net losses within a defined period.
  • Free Bet: Free bet winnings are credited after deducting the original stake amount.

Ju 31 reserves the right to modify or cancel any ongoing promotion at any time. If you have questions about a bonus's terms, please contact our support team.

6

Limits of Liability

Ju 31 is committed to delivering the highest quality of service; however, there are certain limitations to our liability that we need to make clearly known.

  • Technical Error: ju 31's liability is limited in cases of loss resulting from server downtime, network issues, or software bugs.
  • Third-Party Services: ju 31 is not responsible for failures by payment gateways or other third-party services.
  • Internet Connection: ju 31 is not liable for any lost bets or incomplete transactions resulting from a user's internet connection being disrupted.
  • Betting Decisions: Wins and losses in betting are solely the result of the user's own decisions and risk. ju 31 does not guarantee any specific outcome.
  • Unauthorized Access: ju 31 is not liable for losses resulting from unauthorized account access, unless it is proven that the breach was caused by a failure in our own security systems.

Where ju 31's liability is established, the maximum compensation payable shall be limited to the total value of the transaction(s) in question.

7

Intellectual Property

All content on the ju 31 platform — including logos, trademarks, designs, software, text, graphics, and other materials — is the exclusive property of ju 31 and is protected by copyright law.

  • Reproducing, distributing, or commercially using our content without written permission is strictly prohibited.
  • Viewing and using content for personal, non-commercial purposes is permitted.
  • Prior written permission from ju 31 is required before using its name or logo in any advertisement or promotional material.
  • Analysing, modifying, or replicating the platform's software is strictly prohibited.
8

Account Suspension & Closure

Ju 31 reserves the right to temporarily suspend or permanently close an account under any of the following circumstances.

  • Breaching any provision of these Terms and Conditions.
  • If a user registers with a false identity or provides inaccurate information.
  • Operating multiple accounts.
  • Abusing bonuses or engaging in fraudulent activity.
  • If money laundering or any other illegal activity is suspected.
  • Registering as a minor.
  • If the user requests self-exclusion.

Users may request account closure at any time. Any remaining balance will be returned to the registered payment method once verification is complete. If an account is closed due to fraud or a breach of our rules, the balance may be forfeited.

9

Dispute Resolution

If a dispute arises between ju 31 and a user, we will first attempt to resolve it through mutual discussion. The steps for dispute resolution are outlined below.

  • Step One: Contact our support team and describe your issue in detail. We aim to respond within 48 hours.
  • Step 2: If you are not satisfied with the support team's resolution, you may escalate your complaint to a senior manager.
  • Step Three: If both parties cannot reach a mutual agreement, the dispute will be resolved through independent arbitration.

For all disputes, a formal claim must be submitted within 3 months of the date the complaint was filed. Claims submitted after this period will not be accepted. ju 31's decision is final and binding in all matters.

10

Changes to Terms & Contact

Ju 31 reserves the right to modify these Terms and Conditions, in whole or in part, at any time. Users will be notified of any significant changes via email or an on-platform notification.

Continued use of the platform after updated terms are published will be considered acceptance of the new terms. If you do not agree to the updated terms, please stop using the platform and request account closure.

If you have any questions about these terms, please contact us:

Support Email: support@ju31.net — We typically respond within 24 hours. For urgent matters, use Live Chat, available 24/7.


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