Betting isn't just about winning — it's about having fun. ju 31 wants you to play with enjoyment, stay within safe limits, and get help when you need it. All our responsible gaming tools and guidelines are right here in one place.
Ju 31's Commitment
Age Limits Are Strictly Enforced
Support Is Always Available
Responsible Gaming Tools
Betting Information Is Private & Secure
We believe every player has the right to stay in control. These tools are here to make exactly that possible.
Set a daily, weekly, or monthly time limit for your sessions. When the time is up, the system will automatically alert you and end the session if needed.
Set your own limit on how much you can deposit. Once set, it takes effect immediately. Any request to increase the limit is held for up to 7 days, giving you time to reconsider your decision.
Once your losses reach a set amount, betting will automatically stop. This keeps your budget protected and reduces the risk of chasing losses emotionally.
Need a break? Temporarily suspend your account for anywhere between 24 hours and 6 weeks. During this period, no betting or deposits will be possible.
If you need a longer break, activate Self-Exclusion for anywhere between 6 months and 5 years. During this period, your account cannot be accessed under any circumstances — even if you request it.
At regular intervals, a pop-up will remind you how long you've been playing and how much you've spent. That awareness is the first step toward responsible gaming.
Betting is, at its core, a form of entertainment — a way to add some excitement when watching a cricket or football match, or to cheer on your favorite team. But it's easy to not notice when that entertainment starts becoming a habit. At ju 31, we take responsible gaming seriously. Our goal goes beyond running games — we're committed to your overall well-being.
Responsible gaming means playing within your means, staying within your budget, and betting for fun — not to win back money. When betting starts to feel like pressure or an obligation, that's when things get dangerous. Recognizing the warning signs early and using the right tools makes all the difference.
Ju 31 believes that a happy, healthy player has a better experience in the long run. That's why we've built a range of tools to help you monitor your playing habits and set limits when needed. Using these tools isn't a sign of weakness — it's a smart, mature decision.
Responsible gaming matters even more in the Bangladesh context, where we have obligations to our families and communities. To avoid financial harm, protect family relationships, and maintain good mental health, responsible betting is essential. ju 31 is committed to standing by your side on that journey.
Remember — there are no guarantees in betting. Every wager carries risk. Only bet money you can afford to lose without it affecting your daily life. Never bet with borrowed money or by dipping into your savings.
If you ever feel like betting is getting out of hand, don't wait — reach out to our support team. We're not here to judge. We're here to help.
To set limits or activate Self-Exclusion, log in to your account and go to "Responsible Gaming" settings. Or email us directly at support@ju31.net.
If you answer "Yes" to any of the questions below, consider reaching out for help.
Are you betting more to chase back money you've lost?
Do you feel restless or irritable when you're not betting?
Are you hiding your betting from family or friends?
Are you betting beyond your budget?
Is betting affecting your work or studies?
Need help? Email us at support@ju31.net or chat with us anytime via 24/7 live chat.
Setting limits on ju 31 only takes a few minutes. Just follow the steps below.
Log in to ju 31 with your username and password. If you're new, register an account first.
Click your name in the top-right corner and select "Account Settings".
Go to the Settings page and click the "Responsible Gaming" tab.
Choose from a deposit limit, time limit, loss limit, or Cooling-Off — pick what you need and set your value.
Click the "Save" button. Changes that reduce your limit take effect immediately. Increases will require a 7-day waiting period.
If you need help, reach out via live chat or email us at support@ju31.net. We're always here to assist.
Recognizing these signs early makes it easier to take action in time. Stay alert if you notice them in yourself or someone close to you.
Breaking the budget: Repeatedly betting beyond set limits, or playing with borrowed money or savings.
Chasing Losses: Continuing to bet after a loss in an attempt to win back the money.
Hiding it: Keeping betting activity hidden from family or friends.
Loss of control: Being unable to stop even when you want to, or failing to cut back on play.
Impact on daily life: Damage to work, studies, or family relationships.
Emotional distress: Feeling anxious, irritable, or low when you're unable to bet.
If you notice any of the signs above in yourself, don't hesitate — reach out to us. Whether you need to activate Self-Exclusion or access professional support, we're always here for you.
Each tool can be used on its own or in combination. Choose what works best for your needs.
Set a maximum deposit amount on a daily, weekly, or monthly basis. It takes effect immediately once set. A 7-day cooling period applies if you wish to increase the limit.
Set a maximum time limit for each session. When your time is up, you'll receive a warning and be automatically logged out.
Set a maximum loss amount you're comfortable with for a given period. Once you hit that limit, you won't be able to place any more bets until the period resets.
Every 30, 60, or 90 minutes, a pop-up will show you how long you've been playing and how much you've wagered — with the option to stop right there.
Take a temporary break lasting anywhere from 24 hours to 42 days. During this time, you won't receive any promotional messages. Your account will reactivate automatically once the period ends.
Activate a long-term exclusion lasting from 6 months up to 5 years. During this period, opening or accessing an account will be completely impossible. In serious cases, permanent exclusion is also available.
Find straightforward answers to the most commonly asked questions here.
At ju 31, your safety and enjoyment matter equally. Join today and start your experience on Bangladesh's most responsible betting platform.